At Life Smart HomeYour privacy is important to us. The purpose of this privacy policy is to provide you with clear and transparent information about how we collect, use, store, protect and share your personal data when you use our website. lifesmarthome.com (hereinafter referred to as "the Site") or when you contact us as part of our services.
1. Data controller
The data controller is :
Life Smart Home
📞 Phone : 0660416870
✉️ Email : lifesmarthome26@gmail.com
2. Personal data collected
We collect the following data within the framework of our exchanges or use of the Site:
a. Information you provide directly to us :
- First and last name
- E-mail address
- Phone number
- Postal address (in case of quotation request or project realization)
- Information about your project (type of property, surface area, budget, etc.)
- Content of your messages (contact forms or e-mail)
b. Automatically collected data :
- IP address
- Browser type and operating system
- Visited pages and visit duration
- Cookies and browsing data (see "Cookies" section)
3. Purpose of processing
We use your personal data for the following purposes:
- Respond to your requests via the contact form
- Draw up customized quotations or sales proposals
- Manage customer relations (project follow-up, invoicing, after-sales service)
- Improve the quality of our site and services
- Ensuring site safety
- Meeting our legal and regulatory obligations
4. Legal basis for processing
The processing of your data is based on the following legal grounds:
- Your consent (contact form, cookies)
- Contract performance or pre-contractual measures (quotations, projects)
- Legitimate interest Life Smart Home (improved services, security)
- Compliance with legal obligations (accounting, archiving)
5. Recipients of your data
Your data is strictly confidential and may only be shared with :
- Our in-house team (architects, engineers, customer service)
- Our technical service providers (web host, communication tools)
- Our subcontracting partners in the execution of your project
- Administrative or judicial authorities in the event of a legal obligation
6. Data retention period
We keep your personal data for :
- 3 years from the last contact if you are not a customer
- 10 years from the end of the contract for customers (tax and accounting obligations)
- 13 months maximum for cookies
7. Data security
We implement all appropriate technical and organizational measures to guarantee the security of your data:
- Secure hosting
- Restricted data access
- Regular backups
- Access control and authentication
However, no system is infallible. In the event of a data breach, you will be informed within the legal deadlines.
8. Your rights
In accordance with the "Informatique et Libertés" law and the General Data Protection Regulation (RGPD), you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure ("right to be forgotten")
- Right to object to or limit processing
- Right to portability
- Right to withdraw your consent at any time
- Right to lodge a complaint with a supervisory authority (CNDP in Morocco or CNIL in France if applicable)
👉 To exercise your rights, send an e-mail to lifesmarthome26@gmail.com specifying your request and attaching proof of identity.
9. Cookies
The site uses cookies to :
- Analyze site traffic (Google Analytics or other)
- Improving the user experience
- Remember your browsing preferences
You can configure your cookie preferences via the banner provided or directly in your browser settings.
10. Transfer outside the EU
We do not transfer your data outside the European Union, unless this is necessary for the performance of a specific service. In this case, we ensure that appropriate safeguards are in place.
11. Modification of the privacy policy
We reserve the right to modify this privacy policy at any time. Any significant changes will be posted on the site. We encourage you to visit this page regularly.
12. Contact
If you have any questions about this policy or your personal data, please contact us:
📞 0660416870
✉️ lifesmarthome26@gmail.com
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